We move fast. If you need to change or cancel, email support@arkdesign.com as soon as possible. Once an order has shipped, we can't make changes.
You'll get a confirmation email with a tracking number once your order ships. Use it to follow your package on the carrier's site.
Orders are processed within 1 business day. Standard domestic delivery is typically 3–5 business days after shipment.
At this time, we only ship to those in the United States.
Return Policy
30 days from delivery. Items must be unworn, unaltered, and in original packaging. Sale items are final sale.
Email support@arkdesign.com with your order number and reason for return. We'll handle it from there. All returns need prior approval — unapproved packages will not be accepted.
Approved refunds are processed to your original payment method within 5–7 business days of us receiving the item. Original shipping fees are non-refundable.
More Questions
All ARK jewelry is made from 316L surgical-grade stainless steel — waterproof, hypoallergenic, and resistant to rust and tarnish. Gold pieces use a 14K gold ion-plated (IP) finish bonded at the molecular level. It doesn't flake or fade.
All stainless steel and IP-coated pieces are fully waterproof — safe for the gym, ocean, or shower. Leather bracelets: the steel hardware is waterproof, but keep the leather away from prolonged water exposure.
Wipe with a soft, damp cloth. Avoid harsh chemicals and abrasive cleaners. Store in the packaging when you're not wearing it.
Measure your wrist at its widest point, then add 0.5"–0.75" for a comfortable fit. Our bracelets come in 7.5", 8", and 8.5". Most men wear an 8".
Wrap a flexible tape or strip of paper around the base of your finger. Mark where it overlaps, measure the length in mm, divide by 3.14 to get your diameter. See the Ring Size Guide for a printable chart.
Yes. All ARK pieces are backed by a craftsmanship warranty covering manufacturing defects for 6 months from purchase. Email support@arkdesign.com if something's off.
Visit the Ambassador page and fill in the application. We'll reach out if it's a fit.
